Writer: Suvashis Sarkar Suvo

CEO, VSuvo Virtual Assistant Services

Do you ever feel like client care is taking up too much of your time? Are you a small business that can’t afford a team to help you provide your clients with a flawless customer service experience? We have the perfect solution!

We help you manage and develop your client relationships, creating a customer base that will build your business!

✓ We help manage your customer relationships
✓ We put a personal, friendly “face” on your business
✓ We provide a VIP experience for clients
✓ We deliver expert-level customer service

What is client care?

Expert-level client care is often what marks the difference between a successful and a struggling small business.

As a small business owner, your clients ARE your business, so developing and maintaining strong, healthy relationships with them is key to long-term success. That said, not every business owner is a classic “people person,” nor do we all have adequate time in the day to respond to clients as fully as we would like.

Why is client care important?

While business owners need to ensure that they are giving clients a professional, trustworthy face to go with their name, they also need to make sure all of their new, established, and potential clients’ needs, questions, and correspondence are attended to in a timely fashion. If clients feel neglected or ignored, even if you have every intention of getting back to them when you can, they may go elsewhere.

How can we help?

Partnering with a virtual assistant who can manage your client relationships on a day-to-day basis will show customers that they are important to you, and that you will make sure someone is always available to address their needs and wants. With the help of a virtual assistant who is able to respond promptly, spend ample time speaking over phone and email, and help you get to know your clients better, you can give every client the VIP treatment so that each one feels like they are your most important client.

My career began in client relations; I love talking with people and helping to solve their problems. I can be your “people person,” whether through email, over the phone, or on social media. Let me help you take your client care to the next level!

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Writer: Suvashis Sarkar Suvo

CEO, VSuvo Virtual Assistant Services

Do you have an idea for a new project at your business, but can’t find the time to figure out the details? Research can be one of the most time-consuming parts of any project, preventing you from taking your idea off the page and into the real world.

We help you research whatever you need, whatever the topic!

✓ We deeply delve into topics
✓ We provide you with expert knowledge
✓ We hit the books to get you the facts
✓ We study like a first-year university student at exam time!

What is research?

When we hear the word “research,” we tend to think of dry facts and figures. But the reality is that doing your research is an essential part of growing a small business. From the minute you get the idea for your business, you are doing research: exploring your market, figuring out potential customers, and checking the viability of your new enterprise. If you want to release a new product, you will want to do market research. If you want to write an eBook, you’re going to need to research a ton to make sure that everything in it will be accurate.

The problem, of course, is that research takes time. And as a small business owner, that might not be time that you have.

Why is research important?

All small business owners know that success is in the details. Before you make any big decisions at your business, you need to do the research to make sure that you won’t be making an easily avoided mistake. This requires a tremendous amount of research, from going online now and then to see what your competitors are busy with to polling your customers about a potential new product you are thinking about offering.

If content marketing is part of your marketing strategy, you will have to do non-stop research for blog posts, infographics, ebooks, web videos, and any other opt-ins you might be offering. Before you can write a word, you need to know that you will be providing your customers with reliable information. And that takes research.

How can we help?

If you haven’t done research since your last big group project in school, we can help! We are experts at delving deep into a topic to come up with the facts and details required for the project. Whether it be research for a book, webinar, blog post, or background information about your customers, we will do the digging necessary to deliver everything you need.

And, once we’ve done the research, we would be more than happy to work on the project it was meant for as well!

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Writer: Suvashis Sarkar Suvo

CEO, VSuvo Virtual Assistant Services

Have you ever had so many unread emails sitting in your inbox that you’re tempted to just delete them all and start over? It’s super easy to get behind on email when you’re a small business owner, struggling without a secretary or assistant.

We help you manage your email, sorting out the messages that you want and filing the rest into the appropriate folders!

 We develop inbox rules to help automatically sort your email
✓ We clean out your inbox, deleting old and unnecessary messages
✓ We check your email for you daily or weekly
 We set up follow up systems to help you respond to your clients

What is email management?

Do you remember when you got your first email address and it was super to receive even a single email? Boy, those were the days…

Simply put, email management is the way that you structure and organize your email. When everything is heading into the same folder, your inbox, it becomes super easy to lose track, leading to the email equivalent of a 20-car pileup. But when you put proper email management solutions into place, messages will automatically be delivered to the correct folder, SPAM will be instantly deleted, and you will end up actually receiving the emails that you want.

Why is email management important?

Imagine trying to work when your desk is buried under hundreds, or even thousands, of letters. For many people, that’s the reality of their email folder.

As a small business owner, your email is likely under assault by hundreds of message a day. From your actual clients, to potential customers, to solicitations, to SPAM, it’s so easy to lose track, leading to an utterly disorganized disaster in your inbox. The problem is that, within that mess, there could be incredibly important emails that you have been waiting for from client. You need an email management system that will ensure the messages you need end up in your inbox, while the rest get shuffled off to other folders to be dealt with later.

How can we help?

If email management takes up way too much of your day, we can take it over for you!

We can create email rules that will automatically sort different types of messages into their relevant folders. We can monitor your email to make sure that any critical messages are immediately flagged and brought to your attention. If your inbox is already packed with thousands upon thousands of old emails, we can go through every single one, deleting the SPAM and out-of-date emails while organizing the rest into much more manageable subfolders. And we can set up automatic follow up messages so your clients will never need to wait long for a response.

In other words, we take the email entirely off your plate, allowing you to get back to doing the important tasks of running your business!

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Writer: Suvashis Sarkar Suvo

CEO, VSuvo Virtual Assistant Services

Do you have trouble keeping track of all of the things you need to do throughout your day? Small business owners often have so much on their plate that they need a robust calendar management solution to keep everything organized.

We help you create a calendar management system that will keep you on schedule throughout your day!

 We set up calendar management solutions
✓ We optimize your daily schedule
✓ We manage your upcoming appointments
 We bring order to your day

What is calendar management?

Creating and maintaining a daily schedule is an essential part of running a business. You need to be able to see the layout of your day instantly so you will know what you need to get done right away and what can be put on the backburner. Unfortunately, effective calendar management can be remarkably time consuming and complicated, requiring you to figure out the optimal arrangement of your daily obligations. This can take up time that you simply don’t have!

Why is calendar management important?

As a small business owner or entrepreneur, you are likely incredibly busy. There are always clients, employees, suppliers, or competitors taking up your time with appointments, along with projects and meetings back at the office. And let’s not forget time off to eat, exercise, and relax! You need your daily schedule to be easily understood at a glance and optimized so you can get the maximum number of things done throughout your workday.

Without effective calendar management, your day can quickly spin out of control as appointments are forgotten, projects are left uncompleted, and your off hours are quickly eaten up by work. Small business owners need far more than simple daily to-do lists for time management. They need calendar management solutions that will help them schedule their day to keep track of everything, from meetings to project deadlines.

How can we help?

We can set you up with a calendar management solution that will not only keep your day organized but also optimize your schedule. With experience in a number of calendar management tools, including vCita, TimeTrade, Simple Practice, and more, we can finally bring some order into your day, increasing your productivity and maybe even find you some much needed time off!

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Writer: Suvashis Sarkar Suvo

CEO, VSuvo Virtual Assistant Services

I’ll put my 17 years of knowledge and experience at your disposal, coaching you through several areas of your business!

We all need guidance, every now and then. If you’re an entrepreneur looking for a bit of advice about advancing your business, I’m just a phone call away!

 I help you work through challenges at your business
✓ 
I offer valuable advice to boost your business
 I offer thoughtful solutions to entrepreneurial problems
 I support you in every facet of marketing and structuring your online business

What is coaching and consulting?

Whether you are just starting out or are a seasoned entrepreneur, there comes a time when every business owner needs specialized, professional guidance to navigate uncharted territory.

If you’re a small business owner who is running into roadblocks and headaches at your business, it might be time to talk to a coach. Coaching and consultation can make a massive difference for businesses of all size, lending perspective and maybe suggesting solutions that you haven’t previously considered. With the right coach, you’ll have someone on your side who is dedicated to helping you succeed. You just need to find the right one, with extensive small business credentials and experience working with businesses across a wide variety of industries. In other words, an experienced virtual assistant can make for a fantastic coach!

Why is coaching and consulting important?

Small business owners can often develop a “go at it alone” mentality, but the reality is that everyone needs a hand, every now and then. This is where coaching and consulting can come in handy. Sometimes, all you need is another person’s perspective. Preferably that of a small business owner with years worth of experience.

If you don’t know how to optimize your social media, rebrand your business, revamp your website, or more, then what you need is a virtual assistant experienced in all of these areas. With my help, we can figure out a strategy that will work perfectly for your business and get you closer to the success you’ve always wanted.

How can we help?

With over 17 years experience, I am an expert in my field and have offered my coaching services to many of my clients, helping them strategize about improving their business, branding and marketing techniques, content and email marketing, growing their social media following, creating products, sales funnels, online courses and more. I specialize in many different areas and am always delighted to offer my knowledge and insight in support of your business’ growth.

If you are looking to “pick someone’s brain,” and work together to find solutions to the problems that are currently facing your company, I would love to help!

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Writer: Suvashis Sarkar Suvo

CEO, VSuvo Virtual Assistant Services

Your name is one of the most important parts of your business, so protecting it is key. Show your customers that you take their satisfaction seriously with brand reputation monitoring.

We protect your brand as if it were our own!

 We monitor online reviews of your business
✓ We quickly respond to posts on your behalf
 We directly address criticism and negative reviews
 We help protect your brand’s good name

What is reputation management? 

Your name is the most important part of your business! One negative comment left on a public site without any response from you can be very damaging to your brand. This is an age where everyone looks at online reviews to determine where they’ll bring their patronage. If your online review pages are filled with unaddressed negative comments and reviews, this can reflect poorly on your business.

Why is reputation management important?

When negative or critical comments are left to languish without a response from your business, it can set a negative tone. Potential clients or customers may see this as a sign that you won’t care about their experience or are difficult to contact. Protecting your business’ good name should be a top priority, so make sure you are always on top of your reviews by hiring a virtual assistant to manage them for you!

How can we help?

With our brand reputation monitoring services, you can rest assured that any and all comments across all online review platforms will be responded to in a timely manner. It is very important to promptly respond to all comments, both positive and negative. This kind of online service and support shows your customers that you are approachable and always want to hear what they have to say, even if their review didn’t put you in the best light.

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Writer: Suvashis Sarkar Suvo

CEO, VSuvo Virtual Assistant Services

It’s often the small stuff that can overwhelm you. Is your inbox overflowing? Your voicemail box full? Let us take care of the daily grind and streamline things at your business so you can focus on the big picture!

We take care of the small stuff so you can focus on the big picture!

✓ We set up and organize all parts of your business
 We simplify your onboarding process for new clients and team members  
 We create operations, team, and client manuals
 We streamline processes at your business 
 We take care of meeting and appointment scheduling and management
 We proofread and copyedit your documents and content
 We do transcriptions of webinars, podcasts, or other audio 

What are business services? 

Business owners are busy. It sounds almost funny to put that plainly, but it’s very true. Running a business is hard work, especially if you’re going it alone. There are countless tasks, big and small, that fill every available hour in the day and beyond. You’d probably like to spend your days focusing on finding new customers, working on bigger projects, and all the other aspects of your work that inspired you to go into business for yourself. Unfortunately, the urgency of your endless little to-do list tasks and your overflowing inbox seem to eat up all your time and energy.

This is a common problem for all small business owners, but one that is easily fixed. You simply need more help! You need someone to handle all of the daily grind of your work, all of the little tasks that take up hours of your day. Many small businesses can’t afford to hire a full-time assistant or other staff, but there is a perfect solution available that will help you regain your time and productivity: Hire a virtual assistant!

Why are business services important?

If you dream of focusing on the areas of your business you actually enjoy or notice that parts of your business are falling through the cracks, it’s time to call in a virtual assistant to handle your administrative tasks. I offer a wide array of business services to help your business get stuff done.

Is your complex onboarding process scaring away clients? Let us streamline it and make get new customers into your system as fast and painlessly as possible! Is your daily schedule a disorganized disaster? Let us take care of organizing and maintaining it so your appointments and meetings are always in order! Worried that your professional documents might have tiny errors in spelling or grammar? Let us proofread and copyedit before you send them out!

If you have any small, repeated tasks on your to-do list that you don’t have to take care of personally, you can hand them over to a virtual assistant. When you partner with me, you’re placing your daily tasks in the hands of an experienced administrator who truly cares about the success of your business. Plus, partnering with a virtual assistant saves you tons of time, energy, and money in the long run, providing a solid foundation on which to build your business.

How can we help?

As the owner, you’re the driving force that pushes your small business forward. You just don’t have the time to handle everything. But once those annoying little tasks are out of the way, you can focus your talents on the parts of your business that nobody else can do. You have the expertise necessary to handle the challenging, rewarding side of running your business. With fewer interruptions during your day, you’ll get more accomplished, feel more productive, and have less stress. If you feel like you’re a low-level employee at your own business, hire a virtual assistant to start feeling like you’re the boss again!

Ready to get started?

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Writer: Suvashis Sarkar Suvo

CEO, VSuvo Virtual Assistant Services

Are you having a difficult time managing projects, tasks, team members, and your schedule? You need to keep your business organized with a great project management system!

We ensure your projects and clients never fall through the cracks again!

 We ensure your business will run smoother than ever
 We help organize your to-do list to maximize productivity
✓ We set up and maintain a project management system
 We facilitate sending all your file backups to the cloud

What is project management? 

As a small business owner with a long to-do list, you know the importance of being organized. Properly managing your schedule and projects keeps your business productive, focused, and profitable. Plus, it also helps to keep you sane!

While it is very easy to talk about being organized, staying organized is something else entirely. Entrepreneurs and small business owners have so many balls in the air at once that they may find it difficult to continually monitor and maintain their projects, team members, and schedules. As a virtual assistant that specializes in project management, I can help you keep your business running smoother than ever.

Why is project management so important?

The most effective way to help clients better manage their business is to set them up an online project management system. It is easy to let things slip through the cracks if they are only written on little sticky notes all over your office. By entering all of your clients, projects, and tasks into a project management system, you’ll be able to set due dates and assign tasks to the proper team members, ensuring that all tasks are completed in a timely manner with nothing forgotten.

How can we help?

We can set up a web and mobile application designed to enable project management for your business. You can use it to manage and organize projects, tasks, files, and timelines for your clients. Project management systems eliminate disorganized notes and emails about tasks, ensuring that each project/task is completed promptly with nothing slipping through the cracks! Your clients will be delighted to see how organized you are!

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Writer: Suvashis Sarkar Suvo

CEO, VSuvo Virtual Assistant Services

Are you hosting paid or free webinars? Have you been thinking about offering your knowledge and experience through an online course? If not, you are missing an excellent opportunity to grow your email list, sell your services, and position yourself as an expert in your field!

We create webinars and online courses that will build your email list and educate your audience!

 We design a beautiful, custom webinar registration and thank you page
 We help you choose a topic and write copy for your webinar or online course
 We integrate your webinars and online courses with your shopping cart and email marketing software
 We help you choose the best webinar and online course platform for your business
 We set up the hosting for the webinar
 We provide webinar training to prepare you for the webinar
 We schedule the webinar invitation, reminder, recording and follow up email sequences
 We help write a webinar and online course script that will engage your audience
 We design a beautifully branded webinar or online course slide deck
 We do a practice run through the webinar with you
 We provide real-time webinar support while you are running the webinar
 We meet with you after the webinar to discuss how to improve for next time
 We market your webinar or online via social media and email marketing to fill those seats

What is a webinar? 

Webinars are one of the most popular business growth tools available today, but they can be very complicated to learn and master. Putting a webinar together can take weeks of research, writing, and designing, not to mention the time it takes to register attendees. There are a plethora of services and tools available to create one, but you could research for days and still not be sure of the best approach. Let us help you with everything, from content to slides, to training, to the technical elements.

What is an online course?

An online course is a natural extension of a webinar. Generally, in a webinar, you are giving your customers a taste of what you have to offer. In an online course, you’re offering them the full smorgasbord!

Online courses are, by nature, much larger than webinars and require a lot more work. You need to get all of your thoughts about your chosen topic down on paper, then reshape it into a logical and teachable form. You need to have appealing and engaging graphics. And you need the technical expertise to tie it all together into one cohesive package that you can sell to your customers.

Why do I need webinars and online courses?

Webinars are a great way to show off your expertise, draw in new clients, and re-engage with existing ones. They can range in style from simple audio tracks to video slideshows full of graphics, to recorded video of you speaking directly to your audience, to live & interactive webinars where your audience can ask questions. They’re also a great way to repackage related content you’ve previously made available for free via your blog or opt-ins. You just need to add a bit to it, tie it all together, and turn it into a completely new product that you can then sell in a much more valuable and convenient format for your customers.

Online courses serve a very similar purpose, they are just much more comprehensive. Think of them as a supersized webinar. By creating an online course, you are offering your in-depth expertise, knowledge, and experience to your customers. Not only are online courses an excellent product that you could sell (possibly even teasing it in your webinar), they also help to position you as an expert in your field. Online courses can offer you a level of credibility and professionalism that many small business owners, coaches, and other professionals lack. They are simply an incredible tool for growing both your profile and your brand.

How can we help?

As a virtual assistant, I’ve helped numerous clients develop successful webinars and online courses, then market them effectively. Whether you need copy written for the presentation side of things, research done for the content, accompanying slides designed in an attractive and informative way, or simply assistance with getting the technical aspects working and integrated with your website, I can offer you all of the support you need. Leave your clients wanting more with a polished, professional, and engaging webinar, and leave them full of knowledge with an online course!

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Writer: Suvashis Sarkar Suvo

CEO, VSuvo Virtual Assistant Services
How big is your email list? As you know, an email list is worth its weight in gold for a small business! Having great opt-ins is the secret to building a huge list of engaged prospective clients!

We create a compelling opt-ins that will help build your email list!

✓ We create beautiful opt-ins that your audience will love to sign up for 
✓ We write and design creative freebies to grow your email list
✓ We integrate your opt-ins seamlessly into your website 
✓ We grab your audience at different areas of your website (pop-up, exit, in blog post, etc.)

What are email opt-ins?

An opt-in is a valuable piece of content that you are essentially exchanging for personal information about the person who is downloading it. This could be their name, email, or anything of value from a marketing perspective. The key is for the piece of content you are offering to be genuinely valuable; otherwise, your customers might feel a bit ripped off about the exchange.

Why are opt-ins so important?

In the currency of digital value, an email address is pure gold!

If you’re planning on creating an email marketing campaign, releasing a weekly newsletter, or simply want a way to keep in touch with your customers, then you’re going to have to build a comprehensive email list. But how can you get your customers’ emails, especially when everyone today is so paranoid about spam and email security? Well, that’s where the opt-in comes in!

How can we help?

We’ve put together hundreds of opt-ins over the years. An opt-in could be a repurposed piece of already existing content, like an expanded blog post or a chapter from an ebook that you’ve written, or be a completely original piece of content. No matter its type, it should always be packaged attractively on your site on its own landing page or opt-in form.

We create beautiful opt-ins that will draw your customers in and convert. Once you have their email address, you will have a direct line of connection, allowing you to spread the message of your business further and faster. You only need the right piece of content and I’m just the virtual assistant who can create it for you!

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